FAQ

Q1: Are you a manufacturer or trading company?

A1: A manufacturer.

Q2: What about the shipping methods?

A2: For small orders, you may choose following expresses: FedEx, DHL, For large volume, you may ship the goods by air or by sea to save cost.

Q3: What about the payment methods?

A3: We accept T/T, L/C for large value, and for small orders

Q4: How much does it cost to ship to my country?

A4: It depends on seasons and different forwarders. Fee is different offered by different forwarders, and in different seasons. You can consult your nominated forwarder or us at any time.

Q5: What's your delivery time?

A5: Bulk lead time will be around 10-45 days after samples are approved, and deposit has been paid.

Q6: Can I print our logo/barcode/unique QR code/series number on your products?

A6: Yes, of course.

Q7: Can I order some sample for our testing?

A7: Regular Sample is charge free, the special sample as special request will charge the cost as detail, but it will be refunded when you have placed orders.

Q8: Can you customize my products in special shape?

A8: Yes, we offer OEM and ODM service.

Q9: How can you make sure we will receive the products with high quality?

A9: We have internal QC check, and if you want, we may get bulk products tested or AQL inspected by a third party.