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FAQ

-FAQ-

Q1: What are the trade terms?
A: Basically we ship in FOB, but other solutions are available if you have special requirements.

Q2: What's the product warranty?
A: We will provide three years quality warranty.

Q3:What are the payment terms?
A: 1. T/T 30% deposit upon order confirmation and balance T/T 70% before shipment
2. Irrevocable L/C at sight

Q4:What's the delivery time?
A: Generally, it will take about 25-40 days for shipping with standard size orders. You can also contact our sales for more details, our sales will give you a certain answer according to your quantity and Item number.

Q5:Can I get a sample before mass order?
A4: Surely you can, we offer the sample by the basic cost of making a sample, and will return all the cost of the sample when you place Mass order to the factory.

Q6: Are your products tested for safety and environmental protection?
A: Absolutely Yes! All of our products are in compliance and certified with SGS and BIFMA International standards, all certificates can be available to the public.