How to pass the ETC channel? Hot topics and practical guides across the Internet
Recently, the use of ETC (electronic toll collection system) has become one of the hot topics on the Internet, especially during the peak travel period during holidays. This article will combine the hot content of the past 10 days to provide you with a detailed guide to ETC channel access, along with relevant data and analysis.
1. Basic operation process of ETC channel

1.Check equipment in advance: Make sure the OBU (on-board unit) is installed correctly and has sufficient balance.
2.Slow down and enter the lane: It is recommended to control the vehicle speed within 20km/h.
3.Keep distance between cars: Keep at least 10 meters away from the vehicle in front to avoid misidentification.
4.Automatic deduction: After successful recognition by the system, the railing can be raised for passage.
2. Top 5 ETC issues hotly debated across the Internet
| Ranking | question | Discussion popularity (index) |
|---|---|---|
| 1 | What should I do if ETC deduction fails? | 85,000 |
| 2 | Solution to OBU device failure | 62,000 |
| 3 | How to protect your rights if an ETC lane is occupied | 58,000 |
| 4 | Precautions when using remote ETC | 43,000 |
| 5 | ETC invoice issuance process | 37,000 |
3. Solutions to common problems in ETC channels
1.Deduction failed: You can try to make a supplementary payment through the official APP, or contact customer service.
2.Device is unresponsive: Check whether the OBU is loose or replace the battery.
3.Charged by mistake: Keep access records and appeal through 12123APP.
4. Comparison of ETC services in various provinces (number of complaints in the past 10 days)
| Province | Number of complaints (times) | Main questions |
|---|---|---|
| Guangdong | 1243 | Delay in chargeback |
| Jiangsu | 987 | Device activation failed |
| Zhejiang | 856 | Invoice cannot be downloaded |
| Shandong | 732 | Lane recognition error |
5. Tips for using ETC
1.Regular inspection: Log in to your ETC account at least once a month to check your bill.
2.backup plan: Carry the physical pass with you in case of equipment failure.
3.Promotions: Follow the official ETC public account of each province to obtain toll discount information.
6. Latest policy developments (as of the date of publication)
1. The Ministry of Transport requires that the national highway ETC recognition rate must reach above 99%.
2. Starting from July, the warranty period of ETC equipment will be extended to 3 years.
3. A new "ETC abnormal traffic early warning system" has been added, which will be piloted in 10 provinces.
Through the above structured data and practical suggestions, I hope it can help you use the ETC channel more smoothly. If you encounter special problems, it is recommended to call the national ETC service hotline 95022 for consultation in time.
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